Reference

Privacy Policy for DANA and QRIS accounts

Auto Roulette, Starburst, Aviator and Volleyball Betting sit behind one account, so our Privacy Policy explains how we handle your login data, wallet records and device signals before…

Account data explainedDANA and QRIS recordsCookie choicesSupport 10:00-24:00 WIB
bingo88 Privacy Policy for DANA and QRIS accounts
CONTACT ROUTES

Privacy help through local account channels

Fast privacy help matters when a wallet record, login alert or cookie setting looks wrong. Our support desk is open daily from 10:00 to 24:00 WIB through live chat, account email and the WhatsApp contact shown after login. To protect your account, we confirm identity before discussing data, and we keep password requests out of chat. Start with the channel you already use so we can trace the account step without asking for extra copies.

Team online

Live chat after login

Use the chat bubble after login from 10:00 to 24:00 WIB. Ask for privacy help, then confirm your account email and last DANA, OVO, GoPay or QRIS reference so we can locate records.

Email from your account address

Send a request from the email tied to your account and include your username, phone prefix and the privacy action you want. We answer deletion, correction and copy requests through that same thread.

WhatsApp identity check

Open the WhatsApp contact shown inside your account menu for identity checks that need quick back-and-forth. We will never ask for your password; we ask for a masked wallet reference instead.

ACCOUNT SAFETY

How our team handles privacy records

Your privacy controls are tied to real account actions, not hidden behind generic forms.

Data we collect

We collect account registration fields, login timestamps, device type, IP region, cookie choices and game session records.

Payment record use

DANA, OVO, GoPay and QRIS references are stored with transaction time, status and account ID.

Cookie choices

Cookies keep you signed in, remember language settings and measure page errors.

Device access records

The Account > Security > Devices screen shows recent device sessions, browser type and approximate region.

Retention timing

We keep account, payment and security records only for account operation, dispute handling and legal needs.

Change requests

You can ask us to correct profile details, update contact data or provide a copy of account data.

Privacy answers for Indonesia account holders

These answers focus on the privacy questions we receive most from Indonesia account holders: what we collect, why wallet records matter, how cookies work and how you can request changes. Keep your account email active before asking for a copy or deletion, because we use that channel to confirm identity. If a request involves payment history, include the payment rail name and the approximate time so our team can trace it faster.

We collect the name you enter, username, contact details, password status, login timestamps, device type and account activity. We also store payment references when you use DANA, OVO, GoPay or QRIS.

Wallet records let us match deposits and withdrawals with your account, check failed transactions and answer privacy requests about payment history. We store references, timestamps and status, not your full wallet password.

Yes. Send the request from your account email or logged-in chat and tell us you want a data copy. We verify identity first, then provide account data that we can share under applicable rules.

Contact support from the email tied to your account and name the field that needs correction. For phone or wallet changes, we may ask for a masked payment reference before updating the record.

Cookies are set per browser or device. They keep sessions active, remember privacy choices and help us find page errors. You can change non-essential cookie settings from the footer privacy panel.

You can request deletion through chat or account email. Where local law permits, we remove data that is no longer needed for account operation, payment disputes, security checks or legal recordkeeping.

Only account staff assigned to privacy and verification queues can access your case. We keep chat transcripts, identity checks and case comments separate from general campaign messages inside the support system.